Order processing time
All orders placed on our website are processed and shipped within 3 business days (excluding weekends and holidays). If you place your order on a weekend or holiday, your order will be processed within the next business day. Once processing is complete, you will receive another notification when your order ships with a tracking number so you can track your order shipping.
Free shipping worldwide
We offer worldwide shipping for orders placed on our website.
For shipments to the United States (USA), we offer the following shipping options:
Free standard shipping
Available on orders under $599
Delivery time: 15-20 working days
Premium Express Delivery
Additional $30 at checkout
Free upgrade for orders over $599
Delivery time: 5-7 working days
During checkout, you can select the shipping method you want to use.
For European Union (EU) countries, please allow 7 to 10 business days to receive
(Excluding weekends and public holidays).
For all other countries, it takes 10-15 business days to receive your shipment (excluding
including weekends and public holidays).
*In case of circumstances beyond the control of the express company (such as extended customs clearance time,
Adverse weather conditions, government lockdowns, movement restrictions, strikes, riots, etc.).
Partial Shipment
Due to logistics and other operational needs, we reserve the right to split orders without prior notice.
VAT/import tax
For shipments to the UK, the price calculated at checkout includes 20% VAT
Remit to HMRC once the order has been dispatched.
For shipments to European Union (EU) countries, from October 25, 2023, price calculation
VAT and additional shipping handling charges are not included at checkout. Any orders placed before October 25, 2023
VAT is still payable.
For shipments to other parts of the world, please note that prices on our website do not include
Local taxes, VAT, import fees or other freight clearance charges may apply depending on your location. any
Costs incurred when importing are the responsibility of the customer and must be paid by the customer.
Reject/return shipment to sender
Packages not received due to the recipient’s negligence are rejected and returned to the sender
The following reasons;
Incorrect and invalid shipping information (e.g. wrong shipping address, wrong contact number)
Refusal to pay import duties at the request of customs
Refuse local customs to assist in providing information
Refuse to collect shipments at designated collection points (applicable to addresses where the courier company cannot redeliver)
These charges will only be refunded once when the goods are received at our warehouse, less the cost of shipping to and
Charges from the destination country, as well as any applicable duties and taxes.
Shipping restrictions
We offer free shipping worldwide, except for the following countries:
Russia
India
Pakistan
China
South and Central America
Africa
middle East
(Except Dubai and Abu Dhabi)
Iran
Canary Islands
turkey
Ukraine
Greece
belarus
*We do not ship to APO/FPO and PO BOX addresses, a valid physical address is required for processing
